Find the right repair page
Pick your appliance to see common faults and book the right repair.
Washing machines
Not spinning, leaking water, not draining and other faults.
View repairs →
Dishwashers
Not cleaning properly, not draining, leaking and other faults.
View repairs →
Ovens
Not heating, fan not working, door seal broken and other faults.
View repairs →
Hobs
Zone not heating, ignition failing, not switching on and other faults.
View repairs →
Fridge freezers
Not cooling, freezer icing up, water leaking and other faults.
View repairs →
Tumble dryers
Not heating, drum not turning, taking too long and other faults.
View repairs →
Cookers
Oven not heating, hob not working, grill fault and other faults.
View repairs →
Microwaves
Not heating, turntable not turning, sparking inside and other faults.
View repairs →
Washer-dryers
Not drying, not washing, not draining and other faults.
View repairs →Appliance playing up? We'll sort it.
Call your local engineer for same-day or next-day help, or request a free quote online.
Major appliance brands covered
Start with the symptom
How to book an appliance repair in Dorset
A simple walk-through of the booking process from first call to confirmed slot.
Should you repair or replace your appliance?
How to weigh up a repair against buying new when an appliance breaks down.
Washing machine maintenance guide
Maintenance tasks that help a washing machine last longer and run efficiently.
Common dishwasher problems, what they mean
The most common dishwasher faults and which ones need a professional.
Oven not heating, what to check first
Some causes you can check yourself; others need an engineer.
Fridge freezer not cooling, priority repair guide
A cooling fault is a food-safety issue, what to do and why it matters.
Ready to book your repair?
Speak to Go Assist about your appliance, fault and postcode. No call-out fees on standard appointments.
Repair examples in the Dorset service record
Anonymised examples that illustrate appliance and fault coverage. They are not used to promise an outcome, time or price.
Drum bearing replacement
Hotpoint NSWR 842 CI, loud grinding noise during spin. Drum bearing replaced. Machine running quietly.
Door seal replacement
Bosch WAJ28008GB, water leaking from door. Door gasket (drum seal) replaced. No further leaks.
Drain pump replaced
Neff S155HCX09G, water remaining in bottom after cycle. Drain pump replaced. Drainage restored.
Main heating element replaced
Beko BIM22301XC, oven not reaching temperature. Main element failed. Replaced and tested.
Defrost heater replaced
Samsung RB38T676ESA, freezer section icing up, fridge not cooling. Defrost heater faulty. Replaced.
Thermal overload fuse replaced
Indesit YTDM 1192, not heating. Blocked lint filter had tripped thermal fuse. Filter cleared, fuse replaced.
Find your local appliance repair page
Alex and the team cover appliance repairs right across Dorset. Pick your town for local coverage, or call now.
Appliance repair FAQs
Diagnosis, repair and clear service terms
The applicable price, parts allowance, exclusions and guarantee depend on the repair option confirmed during booking. Go Assist's current service terms provide a 90-day same-fault repair guarantee for appliance repairs, extended to a 365-day guarantee when you take out a premium home membership, subject to the stated exclusions.
Before booking
- ✓Have the appliance type, make and model ready if possible.
- ✓Describe the symptom or error code.
- ✓Go Assist confirms the appointment and applicable terms.
- ✓The attending engineer or repair partner diagnoses the fault.
Request help with an appliance
Send the appliance, fault and postcode. Go Assist checks availability for your address before confirming an appointment.
01202 150 787Mon–Thurs 8.30am–6pm · Fri 9am–4pm
Quick quote request
Thanks, we'll be in touch
Your enquiry has been received. Go Assist will call you back to confirm availability. Prefer to talk now? Call 01202 150 787.